We hope all our customers to be Satisfactory. Understanding that returns are appropriate for certain issues, Returns may be considered under the following conditions:
1. Please contact us within 5 days after it has been delivered, info us that you would like to return or exchange the item by this email TCDtheCelebrityDresses@gmail.com, otherwise we do not accept returns.
2. Please contact us before you send the dress back, so we will offer the returning address.
3. All requests for returns due to wrong shipments must be approved within 5 days of receipt of order.
4. If the dresses you received have some quality issues or it is not the ones you ordered, we will refund all of money. Otherwise customers will need pay shipping fee for the back and forth by yourself. And also need to pay 30% of the price of the dress for restocking fee (labor cost).
5. Merchandise must be in new, unused condition. Used, washed, altered items is not eligible for a refund.